Good Form, LLC Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website, mobile applications, online booking platform, classes, memberships, facilities, events, products, and services (collectively, the "Services") offered by Good Form, LLC ("Good Form,", “Good form on main”, "we," "our," or "us").

By creating an account, purchasing a membership or class package, booking a class, accessing our website, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

1. Eligibility
Participants must be at least 18 years of age to create an account or purchase memberships.
Individuals under the age of 18 may participate only with written consent from a parent or legal guardian and a signed liability waiver.

2. Studio Memberships
Memberships are personal, non-transferable, and may not be shared.
Membership benefits apply only to the registered member and cannot be transferred or exchanged unless otherwise permitted by Good Form.
Monthly memberships automatically renew unless canceled in accordance with your membership agreement.
Unused class credits expire according to the membership or package purchased and have no cash value.

3. Billing & Payments
By purchasing a recurring membership, you authorize Good Form to charge the payment method on file for all recurring membership fees, applicable taxes, cancellation fees, no-show fees, retail purchases, and any other authorized charges.
Members are responsible for maintaining current payment information.
Returned payments or declined transactions may result in suspension of booking privileges until payment is received.

4. Membership Changes
Membership freezes, upgrades, downgrades, and cancellations are governed by your specific membership agreement and current studio policies.
Good Form reserves the right to modify membership pricing or benefits upon reasonable notice to members.

5. Class Reservations
Classes may be reserved through our website or approved booking platform.
Reservations are available on a rolling schedule as determined by Good Form.
A reservation is not guaranteed until confirmed within your account.

6. Cancellation & No-Show Policy
To ensure fairness to all members:
- Group classes may be canceled without penalty up to 12 hours before the scheduled class start time.
- Cancellations made within 12 hours of class start are considered Late Cancellations.
- Failure to attend a reserved class without canceling is considered a No-Show.

Applicable fees may include:
- Reoccurring Memberships
- Late Cancellation: $15
- No-Show: $20
- Class Package Members
- One class credit forfeited for Late Cancellation or No-Show.

Good Form reserves the right to modify these fees upon notice.

7. Waitlist Policy
If a class is full, members may join the waitlist.
If a space becomes available, participants may be automatically enrolled up to two (2) hours before class.
It is your responsibility to monitor your email, text notifications (if enabled), and booking account.
Once added from the waitlist, the normal cancellation policy applies.

8. Late Arrival Policy
For the safety and experience of all participants, classes begin promptly.
Participants arriving after class has begun may not be admitted at the instructor's discretion.
No refunds or credits will be provided for missed classes due to late arrival.

9. Studio Policies
To maintain a safe and welcoming environment:
Participants agree to:
- Follow instructor directions.
- Treat fellow members and staff respectfully.
- Use equipment only as instructed.
- Wipe down equipment when requested.
- Wear grip socks during all reformer classes.
- Follow all posted studio rules.

Good Form reserves the right to refuse service or remove any participant whose conduct is disruptive, unsafe, threatening, abusive, discriminatory, or otherwise inappropriate.

Memberships may be suspended or terminated without refund for serious violations of studio policies.

10. Health & Medical Responsibility
You acknowledge that physical exercise involves inherent risks.
You are responsible for determining whether participation is appropriate for your health and fitness level.
If you are pregnant, recovering from injury, or have any medical condition that could affect participation, you agree to consult your healthcare provider before participating.
Good Form and its instructors do not provide medical advice and should not be relied upon as healthcare professionals.

11. Participant Waiver
Participation in classes requires acceptance of Good Form's separate Participant Waiver & Release of Liability.
Failure to complete the required waiver may prevent participation.

12. Retail Purchases
Retail merchandise may be exchanged or returned only in accordance with Good Form's current retail policy.
Gift cards are non-refundable and may not be redeemed for cash except where required by law.

13. Intellectual Property
All content on our website and within our Services—including logos, trademarks, class names, photographs, graphics, videos, instructional materials, and written content—is the exclusive property of Good Form, LLC or its licensors.
No content may be copied, reproduced, distributed, or used without prior written permission.

14. Website Use
You agree not to:
- Use the website unlawfully.
- Attempt unauthorized access to our systems.
- Interfere with website functionality.
- Upload malicious software or harmful content.
- Use automated tools to scrape or copy website content.

We reserve the right to suspend or terminate access for violations of these Terms.

15. Third-Party Services
Our Services may integrate with third-party providers, including payment processors, booking platforms, analytics providers, and email communication services.
Good Form is not responsible for the content, policies, availability, or practices of third-party services.

16. Limitation of Liability
To the fullest extent permitted by law, Good Form, LLC, its owners, members, employees, instructors, contractors, affiliates, landlords, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of our Services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

17. Indemnification
You agree to indemnify, defend, and hold harmless Good Form, LLC and its owners, employees, contractors, affiliates, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your violation of these Terms;
- Your misuse of the Services;
- Your negligence or misconduct; or
- Your violation of any applicable law or third-party rights.

18. Privacy
Your use of our Services is also governed by our separate Privacy Policy, which explains how we collect, use, store, and protect your personal information.

19. Communications
Program Description
By opting in, you agree to receive recurring automated text messages from Good Form at the mobile number you provided. Messages may include appointment reminders, class availability, account alerts and promotional offers or events. Consent to receive these messages is not a condition of any purchase.
Message Frequency
You may receive up to 20 messages per month. Message frequency may vary depending on your activity and interactions with us.
Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.
How to Opt Out and Get Help
You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact us at hello@goodformoc.com.
Carrier Liability Disclaimer
Carriers are not liable for any delayed or undelivered messages.

20. Changes to These Terms
Good Form may modify these Terms from time to time.
Updated Terms become effective immediately upon posting to our website unless otherwise stated.
Continued use of our Services constitutes acceptance of any revised Terms.

21. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Oregon, without regard to conflict of law principles.
Any dispute arising under these Terms shall be resolved in the appropriate state or federal courts located in Oregon.

22. Contact Us
Good Form, LLC
Oregon City, Oregon
Email: hello@goodformoc.com

By creating an account, booking a class, purchasing a membership, or otherwise using our Services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.